Terms & Conditions

These terms set out the basis on which we provide our services and on which you may use this website. By engaging us or using the site, you agree to them.

Template notice. These are general terms for Vladiant LTD and are not legal advice. Have them reviewed by a solicitor and complete the bracketed details before relying on them. A signed statement of work (SOW) or proposal will usually sit alongside these terms for each engagement.

1. Who these terms are with

This website and the services described on it are provided by Vladiant LTD ("we", "us", "our"), trading as Vladiant Solutions, company number 16108868, registered office 85 Great Portland Street, First Floor, London, England, W1W 7LT. "You" means the individual or business engaging us or using this site.

2. Our services

We provide web development, SEO, digital marketing and IT consulting services. The specific work, deliverables, timeline and price for any engagement are defined in a written proposal, quote or statement of work agreed between us. Where those documents conflict with these terms, the signed proposal or SOW takes precedence for that engagement.

3. Quotes and estimates

Figures shown on this website and in any quote are estimates based on the information available at the time and are not a binding offer until confirmed in writing. Where work is materially different from what was scoped, we'll discuss and agree any change in cost before proceeding.

4. Plans, fees and payment

Monthly plans are rolling retainers billed in advance. Prices shown are in pounds sterling (GBP) and exclude VAT, which is added where applicable.
One-off projects are invoiced as set out in the relevant proposal, which may include a deposit before work begins.
Invoices are due within 14 days unless agreed otherwise. We may pause work or suspend services on overdue accounts after reasonable notice, and statutory interest may apply to late payment.
Unused retainer hours do not roll over unless expressly stated in your plan.

5. Cancellation

You may cancel a rolling monthly plan by giving 30 days' notice in writing. You remain responsible for fees up to the end of the notice period. Cancellation and refunds are covered in more detail in our Refund Policy.

6. Your responsibilities

Provide timely access, content, approvals and any materials we reasonably need to do the work.
Ensure that anything you supply (text, images, logos, data) is accurate and that you have the right to use it.
Maintain your own backups of any content you provide where practical.

Delays caused by outstanding information or approvals may affect timelines and are outside our control.

7. Intellectual property

On full payment for the relevant work, ownership of the final deliverables created specifically for you transfers to you. Pre-existing tools, libraries, frameworks and general know-how we use to build them remain ours (or their respective licensors'), and you receive a licence to use them as part of your deliverables. Third-party assets (such as fonts, plugins or stock media) remain subject to their own licences.

8. Third-party services

Engagements may rely on third-party platforms (hosting, domains, payment gateways, search and advertising platforms). Their performance and terms are outside our control, and we are not responsible for outages or changes they make.

9. Warranties and disclaimer

We provide our services with reasonable skill and care. Beyond that, the website and its content are provided "as is" without further warranties. We do not guarantee specific commercial outcomes, including particular search engine rankings, traffic levels or revenue, as these depend on factors outside our control.

10. Limitation of liability

Nothing in these terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or for fraud). Subject to that, our total liability arising from any engagement is limited to the fees you paid us for that engagement in the 12 months before the claim, and we are not liable for indirect or consequential loss, loss of profit, or loss of data.

11. Confidentiality

Each party will keep the other's non-public information confidential and use it only to perform or receive the services.

12. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute, without affecting any mandatory rights you have as a consumer.

13. Changes

We may update these terms from time to time. The version in force is the one published here on the date of your engagement.