Questions, answered honestly.

The things people actually ask us before they get in touch — pricing, ownership, timelines, and what happens after launch. If yours isn't here, just ask.

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We'd rather answer a hard question now than have you guess. No question is too small or too sceptical.

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How does pricing actually work?

Our monthly plans (Starter, Essential, Growth and Partner) are rolling retainers that bundle development, hosting, SEO and support. They suit businesses that want an ongoing partner rather than a one-off build, and start from just £49/month.

For larger or bespoke work a custom platform, a migration, a fixed-scope project, we quote a one-off price after a short conversation. Either way, you see the full number before anything starts. There are no surprise line items.

Do I have to sign a long contract?

No. The monthly plans are rolling, with 30 days' notice to cancel. We'd rather keep your business by being useful every month than trap you in a 12-month agreement. Fixed-scope projects are governed by a simple statement of work that spells out exactly what's included.

Who actually owns the website and the code?

You do. On completion you get full ownership of the site, the code, the content and every account involved domain, hosting, analytics. We don't hold your assets hostage, and there's no proprietary system you can only run through us. If you ever leave, you leave with everything.

How long does a typical project take?

A focused marketing site is usually four to six weeks from kickoff. More involved builds e-commerce, custom functionality, large migrations run longer and we'll give you a realistic timeline up front. We work in weekly cycles, so you're never left wondering what's happening.

Can you fix or take over a site someone else built?

Often, yes. We regularly inherit sites built by other agencies or freelancers. We start with an audit, tell you honestly whether it's worth repairing or rebuilding, and never pretend everything is broken just to sell a new project.

What does "support" include after launch?

Monitoring, security updates, backups, and a real person to contact when something needs attention. Higher plans add guaranteed response times and incident cover at weekends. The specifics depend on your plan, and we'll be clear about what's covered before you commit.

Do you guarantee first-page Google rankings?

No honest agency can — anyone who guarantees a specific position is either gaming a loophole that won't last or simply misleading you. What we do guarantee is sound technical SEO, content built around searches that actually convert, and transparent reporting so you can see the trend for yourself.

Which technologies do you build with?

We choose the stack to fit the job rather than forcing every client into the same template. That might be a modern CMS, a custom application, or a headless frontend whatever gives you the best performance and the easiest path to maintain it. We'll always explain the trade-offs in plain terms before deciding.

Where are you based, and does that matter?

We're registered in the United Kingdom as Vladiant LTD and work with clients remotely. Most of the relationship happens over email and calls, which means location rarely matters, what matters is responsiveness, and that's something we take seriously.

How do we get started?

Send a quote request with a few lines about your business and what you need, or just email us. We'll reply within one business day with honest next steps, and if we're not the right fit, we'll tell you and point you somewhere that is.